Helping You Navigate Through This Pandemic

Planning is important, but the Plan is useless. I learned this phrase from a former colleague of mine who led our team through a strategic planning process back in the mid-2000s. At first, I thought he was intimating why bother going through the planning process since it won’t matter anyway, but at the end of the session I realized what he meant. The Plan is what you believe you can achieve based on the data you had in that current moment, but the planning process itself is what makes you think of the multiple scenarios you might encounter and how to react to them, based on different assumptions.


As a business owner and leader, I have recently had to jettison the 180one 2020 Plan based on COVID-19. While I am disappointed that we are having to temporarily shelve that plan, the pieces of that planning process will now become the hero of 2020 as we all shift to figure out how best to position our organizations to not only survive this disruption, but also to emerge stronger on the exit. Planning is the one business activity that allows me to sleep at night during moments of crisis as well as in moments of opportunity.


I have been connecting with many of 180one’s clients, friends and partners over the past week and we have been sharing what we are learning in the market and how we each can most effectively incorporate all this new information into our planning process during this pandemic. I thought it would be helpful to share some of those resources that I have found to be most helpful as it is not every month that we get to flex the crisis muscle.


The Planning Framework

My Vistage Chair shared a great resource with me from Bain Consulting that ultimately provides a framework on how best to organize and prioritize the planning process during crisis. This greatly helped 180one assess the current state of the union and look at the existing opportunities for 180one to become better and stronger. The emergence of a new mantra Better Stronger Together (hmmm…new tagline for 180one?) helped guide our team as we brainstormed our new plans.


Available Federal Programs - Families First & CARES Acts

On March 18 – the Families First Coronavirus Response Act was signed into legislation. The main components of this act were around providing sick leave for employees who are being impacted by the virus and providing extended coverage under FMLA once sick leave has been used. There are provisions in this Act that allow employers to receive reimbursement through tax credits for the wages paid to employees that use these benefits. Not to be overlooked are the provisions for unemployment insurance for employees who were temporarily laid off, allowing them to claim up to 4 weeks of unemployment without having to actively be seeking another job.  Stoel Rives has done a great job of producing webinars on this Act that I have found very useful. In addition, Stokes Lawrence provided a helpful summary on the components of how employers can determine what financial assistance they might have access to under the Act.


On Friday, March 27th, Congress approved the massive $2 trillion CARES Act. While there are many provisions under this Act to become familiar with (here’s a section-by-section PDF), the main one that businesses under 500 employees are preparing for is the Paycheck Protection Program through the SBA, allowing for forgiveness of a loan up to 2.5 times a company’s monthly payroll (with some exclusions) if used for payroll, rent, etc., along with other guidelines. The main question is around when the application process will begin and as of yesterday, the SBA has set a lofty goal for Friday, April 3rd. In speaking with most banks, the application process should be easily accessible online. There are couple of great resources I have found on the CARES Act, including this one from the US Chamber of Commerce. I have a feeling that once the application process goes live it will be reminiscent to the frenzy you experience when purchasing concerts tickets to your favorite band.


Tax Man

I have been fortunate to receive some guidance from Mike Larson, who runs a local CPA firm, around what taxes and filings are due from an IRS perspective as well as Oregon Department of Revenue. The filing date of your 2019 individual tax returns have been extended from April 15th to July 15th, 2020, which is especially great news if you owe. In addition, any final federal 2019 tax payments or 2020 first quarter estimated tax payments have also been extended to July 15, 2020. However, the State of Oregon has not officially extended (as of yet) the deadline for first quarter 2020 estimated tax payments, but rather seems to be offering some sort of relief from an interest perspective.


Recruiting in This New Normal

Like most of the organizations out there, 180one went remote on March 12 by leveraging the technology that we have invested in over the past year. While we miss the office camaraderie that we gain by being together, we still hold our daily “huddle” via video conference to discuss each client project and lay out the day’s goals, and we are still able to connect with candidates and clients just as we would if we were in the office.

One of the unintended consequences (or benefits) of having a large population of the workforce switch over to full-time working from home is that they are more receptive to and more available to take our recruiting calls. So we are experiencing a much more positive response rate from candidates which has been good news for our clients.


Our clients have adopted video conferencing to conduct the first couple rounds of candidate interviews and we are providing guidance on how best to make these interviews a rich and positive experience for the candidate. We are seeing the recruiting timeline get accelerated as scheduling candidates/clients for video conferences is less cumbersome, and interviews are becoming more structured as the interviewer is truly focused on evaluating the candidates’ skills vs. who they “like”. This could actually aid the decision-making process around hiring the right candidate.


Planning is Important

Everything is happening so fast that it further supports “Planning is important, but the Plan is useless”. The plan we developed last week for 180one was already modified this week based on new information, and that new plan was again modified yesterday afternoon. However, we have our framework that we will continue to leverage with an understanding that some of the underlying data is going to change. I can live with that and sleep better tonight knowing that we will continue to figure it out!


Sleep Well!
~Greg

By Catherine Landgraf February 19, 2025
CHIEF EXECUTIVE OFFICER ABOUT SKUTT Based in Portland, Oregon, Skutt is the leading manufacturer of kilns and pottery wheels in North America. With the help of over 85 employees, Skutt is committed to building the highest quality products serving schools, hobby and production potters. Skutt ensures the highest level of product quality by investing in its people, equipment and lean manufacturing processes. Skutt firmly believes that happy employees translate into happy customers. Many of Skutt’s team members have been with the company for over 10 years. The equipment used to make heating elements, transform bricks, and build controllers leads the industry in innovation and performance. Skutt knows that great equipment translates into fewer problems and happy customers. Skutt is always striving to give customers more value and better quality which is why all team members (office and plant) have been trained in lean manufacturing practices. Skutt is a family-owned business but is transitioning the leadership of the company to professional executives. Based on this, Skutt is looking for a CEO to continue the legacy in its next chapter of success. HISTORY In 1953 father/son team, Ralph and Neil Skutt, manufactured the industry’s first multi-sided hobby kiln in Olympia, Washington under the name “Skutt & Son”. The introduction of this new lightweight design revolutionized not just the ceramic kiln business but the whole ceramic industry by bringing ceramics to the home. A lot has changed over the last 70+ years. Kiln companies have come and gone, new clay bodies and glazes are constantly being developed that demand greater firing precision, and automatic controllers are quickly replacing the once cutting edge KilnSitter. Throughout the years, Skutt has continued to work hard to meet the changing needs of its customers, but one thing that has remained constant is their fierce dedication to manufacturing quality products and providing outstanding customer service. THE OPPORTUNITY Reporting directly to the Board of Directors, the CEO will be responsible for developing and implementing strategic initiatives, driving operational excellence, and fostering a culture of human development, collaboration, and respect. This role will manage the long-term success of the Company and will work closely with the Board of Directors, senior management team, and external stakeholders to ensure the company’s continued success and profitability. ESSENTIAL DUTIES Assist in the development of, and then execute, the company’s vision, mission, and strategic business plan. Collaborate with the Board of Directors to align company goals and strategies. Inspire, mentor, and lead the senior management team and employee team members. Establish long-term goals to maintain Skutt’s position as a market leader. Identify opportunities for alliances, mergers, partnerships, and investment opportunities. Monitor financial performance and implement strategies to achieve revenue and profitability targets. Expand the company’s market share through targeted sales and marketing initiatives. Build strong relationships with customers, distributors, and industry partners. Represent the company at industry events and conferences. Foster a positive, inclusive, and high-performance workplace culture. Champion professional development and retention initiatives. Manage risks effectively and maintain a strong reputation for integrity. Oversee daily operations and ensure efficiency and effectiveness across all departments. Ensure optimized manufacturing processes and supply chain management to meet quality and delivery standards. Ensure compliance with local, state, and federal regulations, and company policies, procedures, and compliance programs. Work with marketing teams on SKUTT branding, advertising, and marketing campaigns. Maintain knowledge of trends, developments, new technologies, and market conditions relevant to the division and industry. Work with customers/distributors and sales teams on contracts, actively assisting with negotiations. Provide constructive and timely performance evaluations. KNOWLEDGE, SKILLS, & ABILITIES COMMUNICATION: Effectively convey information and ideas through written, verbal, and non-verbal means. RELATIONSHIP BUILDING: Establish and maintain positive relationships with colleagues, customers, and stakeholders. PLANNING AND ORGANIZATION: Develop and implement plans, set priorities, and manage resources to achieve goals. RISK MANAGEMENT: Identify, assess, and mitigate risks to the organization. ANALYTICAL: Analyze data, information, and assess situations to make informed decisions or recommendations. INDUSTRY TRENDS: Build awareness and stay current on emerging trends, products, technologies, and best practices in the industry. STRATEGIC: Analyze the business and make decisions to drive long-term goals and objectives. BUSINESS INTELLIGENCE: Collect, analyze, and interpret data to provide actionable insights for business decision making. CONFLICT MANAGEMENT: Identify, address, and resolve conflicts in a constructive manner to achieve positive outcomes. DELEGATION: Assign tasks and responsibilities to others and hold them accountable for their performance. QUALIFICATIONS 10+ years of related experience in senior level leadership roles. Previous experience in product or manufacturing companies is preferred. Strong team leader and organizational skills with the added ability to take initiative. Highly organized, accurate, detail and multi-task oriented. Strong verbal and written communication skills. Bachelor’s degree is required. Master’s degree is preferred. Interested in Learning More? 180one has been retained by Skutt Ceramic Products to conduct this search. If interested in learning more about the opportunity, please contact Rochelle Fleischer at rochelle@180one.com / 503.699.0184
By Catherine Landgraf February 13, 2025
Vice President of People Services ABOUT THE COMPANY Every Decision. Every Detail. Every Day. Locally owned since 1886, Lease Crutcher Lewis is a commercial construction company committed to making a positive impact for their clients and the community they build in. At Lewis, where every employee is an owner, their people are empowered to make decisions – big and small – to meet the goals of their clients. They understand that in construction even the smallest of details affect the integrity of the work and the safety of their sites. That’s why their teams are tenacious when it comes to getting it right, day in and day out, to deliver quality buildings that stand the test of time. With personal fulfillment as one of their six core values, Lewis has a collaborative and supportive culture committed to the success and development of their people. A few notable projects which highlight their expertise in delivering high-quality, innovative projects for their clients include: The Rainier Square Tower in downtown Seattle; the Oregon Zoo Elephant Lands and the Cedarbrook Lodge . ABOUT THE ROLE The VP of People Services will serve as a strategic partner to the executive team, aligning people strategies with organizational goals to drive growth, innovation, and cultural excellence. This role will lead the charge in creating a supportive, inclusive and collaborative workplace across all levels of the organization. With a focus on scaling talent acquisition, retention, and development programs, the VP of People Services will leverage data-driven insights and innovative approaches to enhance workforce planning, performance management, and overall organizational health. In addition to driving strategic priorities, this role will act as a trusted coach and mentor, empowering the People Services team to support employees and leaders effectively. They will prioritize people over processes, ensuring a culture that values empathy, authenticity, and connection. This role requires a visionary leader who can navigate the complexities of a multi-state and unionized environment while designing actionable solutions to HR challenges and continuously adapting to evolving business needs. PRIMARY FUNCTIONS & ESSENTIAL RESPONSIBILITIES Strategic Leadership : Serve as a key advisor to the CEO and executive leadership, aligning people strategies with organizational goals and fostering a culture of performance and inclusion. Align People Strategies: Collaborate with executive leadership to develop and implement People Services and Learning and Development strategies that support business objectives, drive growth, and enhance organizational effectiveness. Foster Inclusive Culture: Champion inclusion initiatives to create a workplace where all employees feel valued, engaged, and empowered to perform at their best. Support Decision-Making: Provide data-driven insights and recommendations on workforce trends, talent acquisition, compensation, and retention to inform strategic planning and executive decision-making. Drive Performance Excellence: Partner with leadership to design and execute initiatives that build leadership capacity, enhance team performance, and cultivate a culture of accountability and innovation. Utilize the Lewis Leadership Development Program’s (5) Pillars and corresponding competencies as guidelines. Performance and Talent Management : Develop and oversee the implementation and execution of an evolved performance management process. Further integrate learning and development programs to create a wholistic approach to talent management. Enhance Performance Processes: Develop and manage performance management systems that align individual and team goals with organizational priorities, ensuring continuous improvement and accountability. Integrate Learning and Development: Implement strategies to seamlessly connect performance management with learning and development programs, fostering a comprehensive and continuous approach to talent growth and retention. Support CEO in the ongoing development and implementation of the Lewis Leadership Development Program (LLDP). Support Leadership Development: Support the identification and cultivation of high-potential talent through targeted learning and development and succession planning programs. Utilize Data-Driven Insights: Leverage performance metrics and feedback to refine learning and development programs, address skill gaps, and drive organizational excellence. Employee Engagement: Develop and implement employee engagement strategies to reinforce Lewis’ Purpose, Values and Culture. Consult on elements of effective communication (w/ VP of MarComm), recognition programs (w/ CEO), and opportunities for growth and connection (w/ Department & Operations Leaders) to enhance employee satisfaction, and drive engagement. Reinforce Purpose and Values: Develop engagement initiatives that align with Lewis’ Purpose, Values, and Culture, fostering a sense of belonging and shared mission among employees. Drive Employee Satisfaction: Implement programs to enhance satisfaction and morale through effective communication, meaningful recognition, and responsive leadership. Foster Connection and Growth: Create opportunities for employees to build relationships, develop professionally, and contribute to organizational success through tailored engagement strategies. Measure and Improve Engagement: Utilize surveys, feedback tools, and data analysis to monitor engagement levels and refine strategies to address evolving workforce needs. Total Rewards and Compliance : Ensure Lewis provides competitive compensation and benefits programs, maintains compliance with employment laws, and promote an equitable and inclusive workplace. Administer Competitive Rewards: Design and manage compensation and benefits programs and systems to attract, retain, and motivate top talent while aligning with market benchmarks. Ensure Legal Compliance: Monitor and enforce compliance with federal, state, and local employment laws, ensuring HR practices meet regulatory standards. Navigate Complex Union Agreements: Collaborate with leadership to address significant employment matters related to multi-geography operations and other scenarios not covered by existing union agreements, ensuring compliance and alignment with organizational goals. Promote Equity: Develop policies and programs that foster pay equity and transparency across all levels of the organization. Evaluate and Adapt Programs: Regularly assess the effectiveness of total rewards offerings, leveraging employee feedback and market data to make improvements that align with Lewis' goals and values. Department Leadership Attracts, develops, and retains a professional, high-performing People Services team in alignment with Lewis current needs and future strategic plan. Provides leadership and management direction; cultivate strong collaboration and teamwork within the team; ensure high performance through skill development, formal and informal coaching, growth assignments, and performance feedback. Provides guidance and support to ensure team develops and manages effective cross-functional relationships in a multi-stakeholder environment. SKILLS, KNOWLEDGE, QUALIFICATIONS AND EXPERIENCE Bachelor’s degree or equivalent required. Minimum 15 years of HR experience, and minimum of five years of leading HR teams. Ability to lead a functional group to high-performance; ability to think strategically and operationalize the strategy into the daily tactics of the organization. Strong strategic planning, problem solving, and client orientation skills combined with a proven record of leading change in an ambiguous and complex environment. Consultative and analytical mindset, with the ability to influence leaders and achieve results, including in areas without direct responsibility. Ability to provide quantitative and qualitative data/analysis to drive decision-making; excellent stakeholder and program/project management experience. Strong comfort with technology and proven ability to implement modern People Services and Learning technologies and solutions. Demonstrated ability to effectively communicate with, and influence, all levels of management and employees; ability to engender trust and respect of employees at all levels. Excellent verbal and written communication skills; highly organized, self-starter; and demonstrates good judgment in protecting confidential information and uses discretion in discussing sensitive issues. Good negotiation, communication and conflict-resolution skills; ability to represent Lewis in negotiations with external agencies, vendors and partners. Interested in Learning More? 180one is a retained search firm and has been engaged by Lease Crutcher Lewis to manage this search. If interested in learning more about the opportunity, please contact Tom Haley /503.334.1350/ tom@180one.com
By Catherine Landgraf February 7, 2025
180one is pleased to announce our recent partnership with Columbia Distributing and the resulting placement of their new Chief People Officer! In 2008, Columbia Distributing, Mt. Hood Beverage, and Gold River Distributing united to form Columbia Distributing as we know it today. With this merger and the 2018 acquisitions of Marine View Beverage and General Distributors, Inc., our company is now one of the Top 5 largest beer/wine distributors in the US. Size is not our only distinction, however, as Columbia Distributing boasts an extensive selection of beverages, including craft beer, wine and spirits. Columbia Distributing’s success lies in the teamwork of the roughly 3,000 employees spread throughout 27 locations in Oregon and Washington, who every day come together to execute on a common vision. Congratulations to Jewett Cameron Company, and the 180one Search Team on a successful executive placement!
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